Shipping policy

Shipping Policy

Brand: Seadream

Website: www.seadream.co.in

This Shipping Policy outlines the terms and conditions related to the shipping and delivery of orders placed on the Seadream website.
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1. Shipping Charges

• Shipping charges are calculated automatically at checkout based on the delivery location and weight of the products in your order.

• Free shipping is available on all orders above ₹500 within India.

• Any applicable shipping charges will be clearly displayed before order confirmation.

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2. Order Processing Time

• All orders are processed within 1–2 business days after receiving the order confirmation email.

• Processing does not include weekends or public holidays.

• Once your order has been shipped, you will receive a shipping confirmation notification.

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3. Shipping Methods & Estimated Delivery Time

Domestic Shipping (India Only)

We currently ship within India using reliable courier partners.

Estimated delivery timelines are as follows:

• Standard Shipping: 5–7 business days

• Express Shipping: 2–4 business days

Delivery timelines may vary depending on your location and courier service availability.

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4. Shipping Address Accuracy

• Customers are responsible for providing complete and accurate shipping details at the time of placing the order.

• If you need to modify your shipping address, please contact us immediately at seadreamneha@gmail.com.

• Seadream is not responsible for delayed or undelivered orders due to incorrect or incomplete addresses provided by the customer.

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5. Order Tracking

• Once your order is dispatched, you will receive a tracking number via email or message.

• You can track your shipment using the provided tracking link on the courier partner’s website.

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6. Shipping Delays

• Delivery times are estimated and not guaranteed.

• Delays may occur due to factors beyond our control, including but not limited to:

• Weather conditions

• Courier partner delays

• Operational or logistical issues

• Seadream is not liable for delays caused by shipping carriers.

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7. Customs, Duties & Taxes

• Seadream is not responsible for any customs duties, taxes, or additional charges applied during or after shipping.

• Any such charges are the sole responsibility of the customer.

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8. Returns, Exchanges & Refunds

• For details regarding returns, exchanges, and refunds, please refer to our Return & Refund Policy available on the website.

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9. Contact Information

For any shipping-related queries or concerns, please contact us at:

📧 seadreamneha@gmail.com