Privacy policy

Privacy Policy – SeaDream

At SeaDream (“we”, “us”, “our”), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or use our website www.seadream.co.in (the “Website”) and related services (collectively, the “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

1. Legal Basis for Processing Data

We process your personal data on the following legal bases:

  • Your consent, where required;
  • Performance of a contract, such as processing orders and delivering products;
  • Legitimate business interests, including operating, improving, and securing our Services and communicating with customers;
  • Legal obligations, where applicable under Indian law or other relevant regulations.

2. Data We Collect

2.1 Data You Provide to Us

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and payment-related details
  • Account login information
  • Communications with us (customer support, feedback, inquiries)

2.2 Data Collected Automatically

When you visit our Website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited, time spent, and interaction data
  • Cookies and similar tracking technologies

3. How We Collect Data

3.1 Cookies and Tracking Technologies

SeaDream uses cookies, web beacons, pixels, and similar tools to:

  • Enable core website functionality
  • Remember your preferences
  • Analyze traffic and user behavior
  • Deliver relevant marketing and advertisements

Types of Cookies Used:

  • Essential Cookies – Required for website functionality and secure login
  • Analytics Cookies – Help us understand how users interact with our Website
  • Marketing Cookies – Used to show relevant ads and promotions

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

3.2 Analytics Service

We may use third-party analytics services such as Google Analytics to analyse Website usage and improve performance.

3.3 Advertising

We may use advertising platforms such as Google Ads, Facebook, Instagram, and other social media networks to display ads based on your browsing behaviour and interests. These platforms may use cookies or similar technologies.

4. How We Use Your Data

We use your personal data to:

  • Process and fulfill orders
  • Deliver products and services
  • Communicate with you regarding orders, updates, and promotions
  • Manage customer accounts
  • Improve our Website, products, and customer experience
  • Analyze trends and usage
  • Prevent fraud and ensure security
  • Comply with legal obligations

5. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal, accounting, or regulatory requirements
  • Resolve disputes and enforce agreements

Even after account deletion, certain data may be retained where legally required or for legitimate business purposes.

6. Sharing of Data

We may share your data with:

  • Internal team members on a need-to-know basis
  • Payment gateway providers and logistics partners
  • Analytics and marketing service providers
  • Legal authorities when required by law
  • Business partners in case of mergers, acquisitions, or restructuring

We do not sell your personal data.

7. Data Security

We implement reasonable security measures to protect your information, including:

  • SSL encryption
  • Secure payment gateways (we do not store card details)
  • Restricted access to personal data
  • Regular malware scanning and security checks

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

  • Access your personal data
  • Correct or update your data
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Opt out of cookies and targeted advertising

To exercise these rights, please contact us using the details below.

9. Children’s Privacy

SeaDream does not knowingly collect personal information from children under the age of 16. If such data is discovered, it will be deleted promptly.

10. International Data Transfers

SeaDream operates in India, and your data may be stored and processed on servers located in India. By using our Services, you consent to this transfer and processing.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.

12. Public Forums & Social Media

If you choose to share information on public areas such as comments or social media integrations, that information may be visible to others and indexed by search engines.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Website constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: seadreamneha@gmail.com

Website: www.seadream.co.in